Download Ebook PC Help Desk in a Book: The Do-it-Yourself Guide to PC Troubleshooting and Repair, by Mark Edward Soper
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PC Help Desk in a Book: The Do-it-Yourself Guide to PC Troubleshooting and Repair, by Mark Edward Soper
Download Ebook PC Help Desk in a Book: The Do-it-Yourself Guide to PC Troubleshooting and Repair, by Mark Edward Soper
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From the Back Cover
Each year, thousands of harmless PCs suffer the pain and humiliation of buggy Windows installations, bad cable connections, mismanaged system resources, viruses, and slow Internet connections. All too often, these downtrodden PCs end up being scrapped before their time by owners who just can't care for them any longer. The real travesty is that with a little love, these wounded PCs could become useful members of society. That's where PC HelpDesk in a Book comes in. Using a unique, medical dictionary approach, this book walks users through the symptoms to diagnose and treat the problem. End-users will be armed to perform cost-effective upgrades, repair fouled Windows installations, and squeeze out a little more performance from a slow Internet connection in lieu of purchasing a new computer.
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About the Author
Mark Edward Soper is president of Select Systems and Associates, Inc., a technical writing and training organization. Mark has taught computer troubleshooting and other technical subjects to thousands of students from Maine to Hawaii since 1992. He is an A+ Certified hardware technician and a Microsoft Certified Professional. He has been writing technical documents since the mid-1980s and has contributed to several other Que books, including Upgrading and Repairing PCs, 11th, 12th, 13th, and 14th Editions; Upgrading and Repairing Networks, Second Edition; Special Edition Using Windows XP, Home Edition; Special Edition Using Windows XP, Professional Edition; and Special Edition Using Microsoft Windows Millennium Edition. Mark coauthored Upgrading and Repairing PCs, Technician's Portable Reference; Upgrading and Repairing PCs Field Guide; and Upgrading and Repairing PCs: A+ Study Certification Guide, Second Edition. He is the author of The Complete Idiot's Guide to High-Speed Internet Connections and Absolute Beginner's Guide to Cable Internet Connections and is coauthor of TechTV's Upgrading Your PC. Mark has been writing for major computer magazines since 1990, with more than 125 articles in publications such as SmartComputing, PCNovice, PCNovice Guides, and the PCNovice Learning Series. His early work was published in WordPerfect Magazine, The WordPerfectionist, and PCToday. Many of Mark's articles are available in back issues or electronically via the World Wide Web at http://www.smartcomputing.com. Select Systems maintains a subject index of all Mark's articles at http://www.selectsystems.com. Mark welcomes comments at mesoper@selectsystems.com.
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Product details
Paperback: 576 pages
Publisher: Que (November 4, 2002)
Language: English
ISBN-10: 0789727560
ISBN-13: 978-0789727565
Product Dimensions:
7.4 x 1.6 x 9.1 inches
Shipping Weight: 2 pounds (View shipping rates and policies)
Average Customer Review:
4.4 out of 5 stars
16 customer reviews
Amazon Best Sellers Rank:
#1,525,262 in Books (See Top 100 in Books)
I have spent hours on the phone with Dell, Microsoft, SBC, HP and countless other ISPs and manufacturers and have not been able to resolve issues or restore my system to usable status. This book tells you all that you need to know to put your system back in order, without transferring you around, routing your questions to India or blaming software or other system components for your problem. If you are tired of wasting your time using "tech support" this is the book you should have.
Not had a chance to use it yet,, thought i have looked thru it,,, I hope it will be helpful,, it's for older O/S systems, but the general knowledge i'm hoping will work with the newer systems also
Helps me better understand what the Tech Support departments are talking about.
Now its for windows XP and older pc, I have vista and windows7 , but I still really find it helpful, I really do love this book.
its ok
great product
Book is a little older than I realized, but it has a lot of information. It was a fair price for the book.
Great book! It is very informative. I would not hesitate to recommend this book to anyone.Excellent price and quick shipping. Book is great condition.
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